The most frequently asked questions about YAY

What is an online journal?

I don't find the answer to my question in the FAQ

Is YAY's Online Journal an app?

Can I date my journal entries forward or backward?

Can I change the order of my entries in the online diary?

How many pictures can I save in my YAY Online Journal?

Can I personalize my YAY?

Create a profile for every child

How do I invite loved ones to read along?

Can my family & friends comment my entries?

Can I use my YAY in public?

How much does it cost to download and print my YAY?

Are there some tutorials for creating a great photo book?

What is a Storck Package or a YAY Gift Card?

Someone gave me YAY as a gift. How can I activate my YAY?

What will my YAY look like when I print it?

Can I reorder photo books?

Can I create different photo books from my YAY?

How do you protect my personal data?

Are there different reading permissions?

What happens to my memories once I cancel my subscription?

Can I reactivate my YAY after having cancelled?

What happens after my free trial, gift or storck subscription end?

Does my subscription plan will prolonge automatically?

Can I export my data (before I go)?

Can I pause my subscription?

Can I pay my YAY by standing order?

Can I change my subscription plan?

Can I upload videos in my YAY?

Why do I have to use Vimeo to upload videos?

What happens with my videos when I print a photo-book?

Why should I embedd videos in my YAY?

Why do my loved ones don't get email notifications?

Do I have access to all features during the trial?

What happens at the end of my trial period?

Which features are available during the free trial?

Do I get a discount for recommending YAY to a friend?

What's included in my YAY subscription?